Review Policy NEW
At RenewaSkin, we value customer feedback and strive to provide a transparent and trustworthy shopping experience. Our review policy ensures that all reviews reflect genuine customer experiences while maintaining fairness and integrity.
Who Can Leave a Review?
Customers who have made a purchase from RenewaSkin are encouraged to leave a review. We welcome honest feedback about your experience with our products and services.
How Reviews Are Collected
Reviews can be submitted directly on our website or through post-purchase emails sent to customers. We may also collect reviews from verified third-party platforms.
Review Guidelines
To ensure helpful and informative reviews, we ask customers to follow these guidelines:
- Reviews should be based on personal experience with the product.
- Avoid offensive, inappropriate, or misleading content.
- Do not include personal or sensitive information.
- Spam, promotional content, or fake reviews will not be published.
How We Moderate Reviews
We strive to publish all genuine and constructive reviews, whether positive or negative. However, we reserve the right to remove or reject reviews that contain:
- Profanity, hate speech, or offensive language.
- False or misleading claims.
- Spam, advertisements, or irrelevant content.
- Personal information, such as emails or phone numbers.
Editing or Removing Reviews
Once submitted, reviews cannot be edited by customers. If you need to update your review, please contact us. In rare cases, we may remove reviews that violate our guidelines.
Transparency and Authenticity
RenewaSkin does not pay for or incentivize positive reviews. All feedback published on our site represents the honest opinions of real customers.
Need Assistance?
If you have any questions or concerns about our review policy, please contact us at:
- Email: info@tryrenewa.com
- Phone: +1 (386) 339-2430