Privacy Policy

LRS Brands LLC (DBA Renewa Skin)
Effective Date: January 3, 2024

 

1. Introduction

At LRS Brands LLC (DBA Renewa Skin) ("Renewa Skin," "we," "us," "our"), we value your privacy and are committed to protecting your personal information.
 This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, purchase our products, interact with us on social media, or use any of our services.

By using our website [https://www.tryrenewa.com], you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We collect information directly from you, automatically from your device, and from third parties.

Information you provide directly:
  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed by secure third-party payment processors)
  • Product reviews, survey responses, or customer support inquiries

If you are under the age of 13, you must have your parent’s or guardian’s consent before providing any personal information.

Information we collect automatically:
  • IP address
  • Browser type
  • Device type and operating system
  • URLs that refer you to our site
  • Pages visited and time spent
  • Search terms
  • Interaction with emails (opens, clicks)

We use cookies and similar tracking technologies to personalize your experience and analyze site usage.

Information from third parties:
  • Social media platforms (e.g., if you link your Facebook, Instagram, or Twitter account)
  • Advertising partners
  • Fulfillment and logistics providers
  • Payment processors

 

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you (e.g., order updates, customer service, marketing emails)
  • Improve our products, services, and website
  • Personalize your online experience
  • Detect and prevent fraud and unauthorized transactions
  • Comply with legal obligations

 

4. Sharing of Your Information

We may share your information with:

  • Service providers (e.g., shipping carriers, payment processors like Checkout.com)
  • Technology providers (e.g., cloud hosting, email service platforms)
  • Marketing partners for advertising campaigns (with your consent, where required)
  • Law enforcement or government authorities (when required by law)

We do not sell your personal information to third parties for marketing purposes.

 

5. Payment Processing

Payments are securely processed through third-party services like Finix.com.
 We do not store your full credit card details.

Finix’s privacy policy is available here:
 https://finix.com/terms-and-policies/privacy-policy

 

6. Text Marketing and Mobile Information

By submitting your phone number, you agree to our [Messaging Terms] and [Messaging Privacy Policy].

  • We do not share SMS opt-in data or consent with third parties for marketing purposes.
  • Mobile information will only be used to send you transactional and promotional text messages according to your preferences.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged into your account
  • Remember your preferences
  • Analyze site traffic and usage
  • Serve personalized ads (Google, Facebook, etc.)

You can control cookie settings in your browser. For more information, review our [Cookie Policy].

 

8. Data Security

We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure server hosting.
However, no method of transmission over the internet is 100% secure.

 

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Withdrawal of consent to marketing communications
  • Objection to certain data uses

California Residents:
 If you live in California, you have specific rights under the California Consumer Privacy Act (CCPA/CPRA).
 You may request information about how we collect, use, and disclose your information, or request deletion of your personal data.

To exercise your rights, please contact us at info@tryrenewa.com.

 

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

11. Third-Party Links

Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices of such third parties.
We encourage you to read their privacy policies before providing them with your information.

 

12. Use of Data with Service Providers

We may share order tracking numbers, courier names, and transaction numbers with fulfillment providers like Proveway Uptrack for shipping verification purposes.

Proveway Uptrack does not use personal information like your email or name for marketing.
Learn more about their privacy practices here:
 https://www.proveway.com/blog/privacy-policy

 

13. Children's Privacy

We do not knowingly collect information from individuals under 13 years old.
If we learn that we have collected personal data from a child without parental consent, we will delete it immediately.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last Updated" date.
Significant changes will be communicated through additional notices (e.g., email or website pop-up).

 

15. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, contact us at:

LRS Brands LLC (DBA Renewa Skin)
 1034 E Brandon Blvd
 Brandon, FL 33511
 United States

Email: info@tryrenewa.com